AHD-LEGAL-005 — Master Engagement Letter Template v0.1

Status: DRAFT v0.1

Structure

Foundational contract between Avina Home Detox LLC and the principal (and authorised family-office contact).

Standard Sections

1. Parties

• Avina Home Detox LLC
• Principal (named)
• Authorised Family-Office Contact (named, with scope of authority)

2. Scope of Engagement

• Tier (1 / 2 / 3)
• Practices commissioned (Detox / IV / Telehealth)
• Engagement state (Intake / Active / Managed / Steady)
• Geographic location of delivery (residence)

3. Clinical Team

• Medical Director: Elizabeth Mortazavi MD
• Director of Nursing
• Primary nurses
• Consulting network

4. Clinical Protocol

• Indication
• Protocol from AHD Protocol Library
• Duration
• IV protocols where applicable

5. Family Briefing Rhythm

• Cadence (daily / weekly / per case)
• Authorised contacts
• Boundary of clinical confidentiality between principal and family

6. Fees and Payment

• Total fee per Tier
• Payment timing (due before Day 1)
• Method (wire preferred)
• Refund policy (limited)
• Out-of-scope work billed only with written authorisation

7. Discretion

• NDA cascade applies
• Records held in HIPAA-compliant Vault
• Family briefings per Section 5

8. Term

• Tier 1: 5 days
• Tier 2: 14 days
• Tier 3: 12 months minimum, then month-to-month

9. Termination

• Either party may terminate on written notice
• Refund pro-rated per services delivered
• Tail confidentiality and clinical continuity to outpatient or alternate provider

10. Liability

• Avina’s professional liability coverage applies
• Standard exclusions per Medical Director Agreement

11. Dispute Resolution

• Mediation in Los Angeles County
• Then JAMS arbitration
• Governing law: California

12. Signatures

• Principal
• Authorised Family-Office Contact (where applicable)
• Avina Home Detox LLC (Manager)